Atkins is one of the world’s leading engineering consultancy services, with the depth and breadth of technical expertise to respond to both the complex challenges of major infrastructure projects, and the urgent transition to a low carbon economy. The leadership team at Atkins recognised that effective internal communications would be a critical factor in achieving their growth targets.

Approach

HarknessKennett conducted research into how internal communication at Atkins was perceived by managers and employees. In particular, the research set out to find out how internal communication was currently supporting the achievement of business goals.  Included in the process was a benchmarking study to provide insights into how comparable businesses structure their communication support and the challenges they face.

Outcomes

From the research, we were able to provide recommendations on how to enhance internal communications at Atkins.

With the arrival of a new Communications Director imminent, and armed with the findings of the research, the Marketing & Communications team were able to begin planning the revitalisation of internal communications at Atkins.

“The team at HarknessKennett produced an excellent body of work and provided us with some real intelligence that we can take action with.  Their research has produced some new insights as well as confirming our perceptions, and has provided us with tangible evidence for our future requirements.”

Alun Griffiths
Human Resources Director

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