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Audits: the big picture, clearly captured

Data is powerful. But only if you use it well.

 
 
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Whether you’re planning a full internal comms audit or want to sharpen your measurement strategy, we’ll help you turn insight into action – and action into impact.

We’ve spent more than 20 years helping clients across sectors understand what’s working, what’s not, and where to go next. We ask the right questions, listen carefully, and shine a light on the things that matter. And we do it with care, skill and clarity.

 
 
 
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Audits: the big picture, clearly captured

 
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Sometimes you need to take a step back. A robust internal comms audit gives you a complete view of how your messages, channels and conversations are landing, and how they’re really experienced by the people who matter most.

We tailor each audit to your organisation – from full-scale mixed-method reviews to ESG-specific deep dives.

We’ve helped organisations understand their baseline before major change, assess how effectively their culture connects to purpose, and explore how leaders show up. We’ve also supported audits of channel strategy, campaigns, and employee experience.

 
 
 

What you get:

  • A clear, honest view of what’s working and where to focus

  • Insight that drives decisions – not just data for the sake of it

  • Expert facilitation, research tools and analysis

  • Practical recommendations you can act on

“The team are always a pleasure to work with, bringing deep expertise, wise insights, and pragmatic solutions.”

Head of Internal Communication and Engagement, Defence client

 
 

 

Get in touch to talk audits – big or small

 

 
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What our clients say

 
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Review: guiding your next move

Maybe you’re not starting from scratch. You’ve got plans in place, but you want a fresh pair of eyes – someone who can ask the right questions and guide your thinking.

We work alongside internal teams to review strategy, channels, or campaigns, often in moments of pressure or change. Sometimes that’s a full reset. Other times, it’s sharpening what's already working.

Need a sounding board for an upcoming review?

 
 
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Measurement: the science behind the story

Good internal comms isn’t about pushing content. It’s about changing what people think, feel and do. That’s why we believe measurement should always lead back to the business outcomes you care about. We help teams build measurement into their planning, rather than bolt it on at the end.

 
 

From workshops and diagnostics to pulse checks and in-depth surveys, we help you:

  • Identify the right questions to ask

  • Understand what success looks like

  • Make the case for investment or change

  • Track progress and prove impact

Whether it’s behavioural insight or channel performance, we’ll help you gather the right data, and make it mean something.

 
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Let’s make it count

Whatever your goal – insight, improvement or inspiration – we’ll help you measure what matters, and act on what you find.

 

Book a no-obligation discovery call

or request our creds pack on audits and measurement